CSInfocomm

About CSInfocomm

CSInfocomm Pvt Ltd, founded in 1992 and based in Mumbai, Maharashtra, is a leading provider of Customer Experience (CX) solutions and a technology system integrator. The company specializes in creating tailored contact center, unified communication, and video interaction solutions that incorporate AI, IoT, RPA, and predictive analytics to enhance customer engagement for enterprises. With a workforce of 201–500 employees, CSInfocomm operates across the APAC, EU, and UAE regions, offering comprehensive consulting, design, implementation, and maintenance services. Their solutions include automatic contact distributors, IVR systems, workforce optimization, and various integration connectors. The company serves highly regulated industries such as banking, finance, insurance, healthcare, government, manufacturing, and hospitality, focusing on security, compliance, and operational resilience. CSInfocomm positions itself as a full-service provider, delivering integrated solutions to meet diverse customer needs.